Privacy Policy for Sonic Nomad

Last updated: November 26, 2025

This Privacy Policy describes how Sonic Nomad (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects Your information when You use Our virtual instruments, audio plugins, mobile applications, and websites (collectively, the “Service”). This includes VST, AU, AAX plugins, standalone desktop applications, iOS/Android apps, and purchases made through sonic-nomad.com.

By using Our Service, You consent to the collection and use of information in accordance with this Privacy Policy.

1. Scope

This Privacy Policy applies to:

  • Sonic Nomad desktop plugins and standalone apps

  • Sonic Nomad mobile apps

  • The Sonic Nomad website (https://sonic-nomad.com)

  • Your Sonic Nomad account

  • Licensing, activation, support, and update systems

  • Marketing and analytics services integrated into Our products or website

This Service is intended for use “AS IS.”

2. Information We Collect

We collect two main types of data:

A. Information You Provide

This includes:

  • Email address

  • First and last name (optional)

  • Account login details

  • Billing or shipping information (processed by third-party payment providers)

  • Support requests and communication

  • License registration and activation data

B. Information Collected Automatically

Depending on the product (plugin, app, or website), we may collect:

Device and Usage Data

  • IP address

  • Device type, OS version, plugin host (DAW)

  • App or plugin version

  • Crash reports and diagnostic logs

  • Time spent in the Application

  • Pages or screens visited

Desktop Plugins & Licensing
Our virtual instruments may collect limited technical information for:

  • License activation

  • Piracy prevention

  • Product updates and compatibility checks

We do not collect audio recordings, MIDI input, or project files.

Mobile Applications
May additionally collect:

  • Anonymous analytics

  • Crash information

  • Device identifiers

Location Data
We do not collect precise GPS location.

3. How We Use Your Information

We use Personal Data to:

  • Provide, maintain, and improve Our plugins, apps, and website

  • Process purchases and manage licenses

  • Provide access to downloads and updates

  • Communicate important notices, such as new versions or security updates

  • Provide customer support

  • Send marketing emails (only with your consent)

  • Detect fraudulent activity or unauthorized license use

4. Third-Party Services

We may share aggregated or anonymized data with trusted third-party service providers that help us operate Our Service.

Common providers include:

  • Google Analytics

  • Google Firebase (analytics, crash reporting)

  • Stripe (payment processing)

  • PayPal (payment processing)

  • Apple App Store / Google Play Store

  • Facebook / Meta (optional marketing and remarketing)

  • Email service providers (e.g., Mailchimp)

Each provider maintains its own Privacy Policy.

We do not sell your personal information.

5. License Activation & Anti-Piracy Protection

To protect Our intellectual property and verify legitimate purchases, Sonic Nomad software may:

  • Validate license keys with Our servers

  • Log activation attempts

  • Track the number of devices associated with your license

Data collected for this purpose is technical and minimal.

6. E-Commerce & Payment Information

We do not store any payment card details.

All payment information is handled securely by third-party processors such as:

  • Stripe

  • PayPal

  • Apple App Store

  • Google Play Store

These processors comply with PCI-DSS standards.

7. Data Retention

We retain:

  • Account information for as long as your account remains active

  • Licensing information for as long as you own the product

  • Support messages for a reasonable time to maintain service quality

  • Analytics data for internal analysis unless legally required otherwise

You may request deletion at any time (see Section 12).

8. Children’s Privacy

Our products are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided Personal Data, please contact us for immediate removal.

9. Security

We use commercially acceptable safeguards—including encryption, HTTPS, and access controls—to protect your Personal Data.
However, no internet transmission or electronic storage method is 100% secure.

10. International Data Transfers

Your information may be processed in locations outside your jurisdiction. We implement safeguards to ensure your data is handled securely and in compliance with applicable laws, including GDPR.

11. Cookies & Tracking Technologies

Our website uses cookies for:

  • Functionality (account login, preferences)

  • Analytics

  • Marketing and remarketing

  • Shopping cart and checkout

You may disable cookies, but some features may not function.

For more details, see our Cookie Policy.

12. Your Rights

Depending on your residency (GDPR / CCPA / global privacy laws), you may have rights to:

  • Access your data

  • Correct your data

  • Delete your data

  • Object to or restrict processing

  • Opt out of marketing emails

  • Export your data

  • Opt out of interest-based advertising

  • Request “Do Not Sell My Personal Information” (CCPA)

To exercise these rights, email: support@sonic-nomad.com.

13. Your Consent

By using the Service, You consent to the collection and use of your information as outlined in this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated “Last Updated” date.
Continued use of the Service after changes constitutes acceptance of the new policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

Email: support@sonic-nomad.com
Website: https://sonic-nomad.com/privacy